Zoom rolls out new feature: To see spoken words into caption

Communications tech company Zoom is banding together with transcription service Otter.ai to make the video decision experience better.

Otter.ai is banding together with Zoom to launch live captioning for all Zoom calls. The feature is accessible as long a user has a Zoom for Otter for Business account or a Zoom Pro record or higher. As indicated by Otter.ai, when the user turns the feature on with Otter Live Notes integrated into your Zoom account, the user will be able to see any spoken words turned into highly accurate captions near the bottom of your screen.

This service relies on technology that Otter.ai already provides in its current services, such as taking automatic meeting note transcriptions. Since the captions depend on Otter Live Notes being activated, the live captions will also be transferred to transcription in the Otter Live Notes web browser tab, which you can launch through the tab in Zoom.

“By adding this new feature, Otter.ai removes the significant problem of miscommunication from remote work, heightening organizations’ productivity and efficiency,” said Sam Liang, CEO and founder of Otter.ai, in a press release.

The organization additionally plans this service to help foster accessibility for the individuals who find hard in hearing or almost deaf, or who utilize English as a subsequent language.

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